Albion Gas aim for 100% customer satisfaction when delivering our products across the Isle of Arran. In the event you should wish to return your cylinder(s) or product(s) then these items cannot have been used, connected or removed from their packaging as these can't be re-sold on as 'new' items. If a gas cylinder has been connected, whether it's a dispense gas cylinder, propane or butane cylinder or welding gas cylinder regardless of whether it was by you (the customer) or a representative of Albion Gas (the seller)
Should you find a cylinder or product is faulty, we'd be more than happy to replace any faulty cylinder. A member of the Albion Gas team will investigate the cylinder and should they find it is indeed faulty then we'd be more than happy to replace the product. If we find the product isn't faulty, we then reserve the right to bill the customer for our time.
Should you have any further questions regarding our range of products then please don't hesitate to contact us at any time.