Last Revision Date: 25 May 2018
If you are a customer of ours and would like more information regarding the types of personal information collected and their intended use - please see our Customer Privacy Notice here.
If you later decide that you want to opt out from our use of your personal information you can email [email protected] or write to Albion Gas, Market Road, Brodick, Isle of Arran, North Ayrshire, KA27 8AU.
What we collect and how we use it
While visiting our website you may be asked to voluntarily provide certain personal information. The type of personal information that we collect is your name, your address and postcode, your email address and your contact telephone number(s) together with any further personal information you provide as part of your submitted query or request.
The personal information you provide allows us to either respond to (and follow up) your query or action your request.
A cookie is harmless and does not give us access to your computer or any information about you (other than the data you choose to share with us). Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Third Party Websites
Disclosure of Personal Information to third-parties
We will not share personal information collected from you with third-parties for purposes other than those in support of our operations and as necessary to facilitate the purpose for which you provided it. In some instances, we may share the personal information with our affiliated companies or third-party service providers retained by us to provide services on our behalf in connection with the operation of our business. These affiliated companies and third party service providers will use your personal information only to accomplish the purposes for which the personal information was collected. Your personal information may also be shared under the following circumstances: (i) if we are required to do so by law enforcement authorities or government agencies or for other regulatory purposes; and (ii) in connection with investigations or other efforts to prevent illegal activities or pertaining to public safety.
Integrity, protection and retention of Your Personal Information
While we endeavour to protect your personal information, we cannot warrant the security of any personal information, and ultimately you provide your personal information to us at your own risk. We use commercially reasonable efforts and security practices to safeguard your personal information and to employ security measures designed to protect your personal information from access by unauthorised persons.
We will only retain your personal information for the period necessary to fulfil the purpose for which it was collected unless a longer retention period is mandated or permitted by law.
We shall provide you with access to your personal information in accordance with your legal entitlements so you can instruct us to correct or update the personal information if it is inaccurate, or delete your personal information if we are not required to retain it by law or for a legitimate business purpose. You can also request that we restrict the processing of your personal information.
To request a copy of your personal information, or to provide instructions to us on how you would like your personal information corrected or updated or restricted please email [email protected] or write to Albion Gas, Market Road, Brodick, Isle of Arran, North Ayrshire, KA27 8AU..
If you are not satisfied with our response, you can raise a complaint by emailing [email protected] or write to Albion Gas, Market Road, Brodick, Isle of Arran, North Ayrshire, KA27 8AU.